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Malaysia
Kuala Lumpur
Shangri-La Kuala Lumpur
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75 photos
Shangri-La Kuala Lumpur Exterior photo The Shangri-La Kuala LumpurShangri-La Kuala Lumpur Restaurant photo The lobby of the hotelShangri-La Kuala Lumpur Exterior photo

Shangri-La Kuala Lumpur – A Favorite for Families in Kuala Lumpur

Book your stay on our website
and save up to 10%
compared to Booking.com!
Check rooms and rates
From$141 /night
Check-in
27Jun
Check-out
28Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

11 Jalan Sultan Ismail, Kuala Lumpur, 50250
-
Steps from the Petronas Twin Towers
Perfect
9.0
9.2
/10
4.8
4.5
/5

Loved by Shangri-La Kuala Lumpur guests

Unbeatable location
Really good staff
Spacious rooms
Faultless breakfast
Family activities
High service level
"The lobby was grand, rooms were big and spacious, bathrooms luxurious."
Atiqah from Singapore
read full review
"Buffet breakfast is one of the best with at least 5 main cuisines to choose from - Malay, Chinese, Indian, Italian, Japanese."
Lyn D from Malaysia
read full review
"The hotel was a brief walk to the Petronas towers and very conveniently connected via monorail to the city centre."
Ananya
read full review

5-star urban sanctuary in Kuala Lumpur

Amenities

Shangri-La Kuala Lumpur includes extensive event spaces with state-of-the-art audio-visual equipment, capable of accommodating various business needs. The hotel offers a complimentary shuttle bus service that connects guests to major shopping areas such as Pavilion and Lot 10. For leisure, guests can unwind at the Health Club, equipped with the latest cardio and strength equipment.

Rooms

Shangri-La Kuala Lumpur features 662 spacious rooms and suites, combining classic luxury with modern amenities. The family-friendly accommodations include Family Premier Suites, designed specifically for parents and children with a separate sleeping area and kids' tent. Each room offers stunning views of the city skyline or lush hotel gardens.

Location

The hotel is centrally located close to iconic landmarks such as the Petronas Twin Towers and KLCC Park, making it convenient for guests to explore the city. Kuala Lumpur International Airport is located 43 kilometers away and accessible through various transport options including a hotel limousine service. Nearby shopping destinations include Suria KLCC and Avenue K, offering diverse dining and retail options.

Dining

Dining options at Shangri-La Kuala Lumpur are highlighted by Lemon Garden, offering a vast buffet of local and international cuisines. Shang Palace specializes in authentic Cantonese dishes, prepared with the finest ingredients available. For a unique experience, Zipangu presents traditional Japanese cuisine in a contemporary setting.

Wellness

The Spa at Shangri-La offers a range of holistic treatments aimed at relaxation and rejuvenation, including signature massages and customized detoxifying treatments. Access to the Health Club is included for guests looking to maintain their fitness regimes while traveling. Additionally, the hotel provides comprehensive wellness programs that cater to guests' health and fitness needs.

Highlights

Amenities: State-of-the-art audio-visual equipment

Location: Iconic landmarks nearby

Rooms: Family Premier Suites

Dining: Lemon Garden and Shang Palace

Wellness: The Spa at Shangri-La

“This property stands out with its exceptional staff and prime location; many top restaurants and attractions are easily accessible within a short walk. The hotel's commitment to traditional luxury, combined with its excellent service, creates a particularly pleasant experience. With great city views and weekend family activities available, it seems well-suited to both leisure and business travelers.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
    Deluxe King Room
    2 persons
    37 sq. feet
    1 King-size bed
    Air conditioning
    Shower
    room details
    Premier Room
    2 persons
    32 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
    room details
    Executive Twin Room
    2 persons
    39 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
    room details
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Plunge pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Shangri-La Kuala Lumpur offers an exquisite dining experience with a delightful blend of international flavors and local influences. Each restaurant boasts a unique ambiance, from romantic fine dining to vibrant family-friendly buffets, ensuring that every meal is a cherished occasion.
Shangri-La Kuala Lumpur Restaurant photo The lobby of the hotel
Shangri-La Kuala Lumpur Restaurant photo The interior of a Virgin Money lounge at London Heathrow Airport
Shangri-La Kuala Lumpur Restaurant photo The lobby

LaFite

French fine dining
Ambiance
Modern and romantic, perfect for intimate dinners.
Key Offerings
Savor classic French dishes meticulously prepared with the finest ingredients, complemented by an extensive wine selection. Signature dishes are crafted to impress, making every meal a celebration.
Reservation
Recommended
Open for lunch and dinner from Monday to Saturday.

Lemon Garden Cafe

Multi-cuisine buffet (Chinese, Indian, Italian, Malaysian)
Ambiance
Family friendly and modern, featuring vibrant decor and lively atmosphere.
Key Offerings
Experience a lavish Seafood Assisted Buffet with a variety of international dishes, along with local favorites. On weekends, special kids' offerings ensure a delightful dining experience for families.
Reservation
Not needed
Open daily from 6:00 AM to 1:00 AM.

Lemon Garden 2Go

International dining
Ambiance
Modern, casual setting ideal for quick bites.
Key Offerings
Offering an array of international dishes available for breakfast, brunch, lunch, and dinner, perfect for those on the go or looking to enjoy a relaxed meal.
Reservation
Not needed
Open daily from 8:00 AM to 6:30 PM, with weekend hours slightly varying.

Shang Palace

Cantonese
Ambiance
Traditional, elegant decor that evokes a sense of heritage.
Key Offerings
Indulge in authentic Cantonese culinary masterpieces and Szechuan dishes crafted by skilled chefs. A delightful setting for lunch and dinner, where traditional flavors come to life.
Reservation
Recommended
Open for lunch and dinner from Monday to Sunday, with special timings on weekends.

Zipangu

Japanese
Ambiance
Traditional Japanese aesthetics, creating an immersive dining experience.
Key Offerings
Enjoy a curated selection of Japanese dishes including sushi and sashimi, prepared fresh by expert chefs. Ideal for lunch and dinner, this venue resonates with the essence of Japanese culinary traditions.
Reservation
Recommended
Open for lunch and dinner from Monday to Sunday.

Shangri-La Kuala Lumpur Location

11 Jalan Sultan Ismail, Kuala Lumpur, 50250
Explore Kuala Lumpur
Explore Kuala Lumpur
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Petronas Twin Towers
Petronas Twin Towers
13 minutes' walk
Iconic skyscrapers featuring a sky bridge and observatory. A must-see for stunning city views.
Aquaria
Aquaria
15 minutes' walk
An oceanarium showcasing marine life from Malaysia and beyond. Great for families and marine enthusiasts.
KL Tower Mini Zoo
7 minutes' walk
A compact zoo featuring various animals and interactive exhibits. Perfect for a quick family outing.
Dataran Merdeka
Dataran Merdeka
25 minutes' walk
Historic square marked by the National Flagpole. Hosts events and offers a glimpse into Malaysia's history.
KL Forest Eco Park
KL Forest Eco Park
15 minutes' walk
Urban rainforest offering walking trails and canopy walks. Ideal for nature lovers and relaxation.
Cultural Market Visit
25 minutes' walk
Visit Central Market for local crafts. Great for unique souvenirs and experiencing local culture.
Biking along the Klang River
20 minutes' walk
Rent a bike for scenic views along the river. Thrill seekers can enjoy the outdoors in the city.
Arthur's Bar & Grill
2 minutes' walk
Relaxed atmosphere serving grilled specialties. Known for their steaks and craft beers.
Les Oliviers Restaurant
1 minute' walk
Fine dining with Mediterranean flavors. Offers a chic ambiance and exceptional wine pairings.
TGI Friday's
1 minute' walk
Casual chain known for burgers and American classics. Family-friendly with a lively vibe.
The Pub
1 minute' walk
Charming pub with live music. Perfect for unwinding with friends after a day of exploration.
Kuala Lumpur Convention Centre
Kuala Lumpur Convention Centre
13 minutes' walk
Event venue with regular concerts and exhibitions. Check for ongoing events during your stay.
Tips on navigating the city
  • City Centre
    Kuala Lumpur 34 min  ·  1.7 mi
  • Airports
    Sultan Abdul Aziz Shah (SZB) 41 min  ·  16.8 mi
    Kuala Lumpur International (KUL) 95 min  ·  39.2 mi
  • Train
    Ampang Park Station 20 min  ·  1.0 mi
    Old Kuala Lumpur Railway Station 27 min  ·  1.4 mi
  • Underground
    Bukit Bintang 12 min  ·  3300 ft
    Merdeka 18 min  ·  5000 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98 per person per day.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 2528 verified reviews
9.2 /10
Perfect
92 %
Recommend
Breakfast
8.2/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.1/10
Free WiFi
9.0/10
Location
9.2/10
Paid Wi-Fi
7.3/10
Staff
9.4/10
Value for money
8.8/10
Pros
Clean rooms
Stunning city views
Excellent service
Fantastic breakfast
Friendly staff
Cons
Cumbersome check-in
Slow refund process
Guest reviews
based on 8501 reviews
4.5/5
based on 3028 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Shangri-La Kuala Lumpur
What is the check-in and check-out policy at Shangri-La Kuala Lumpur?
Check-in starts at 14:00 and check-out is by 12:00.
How far is Shangri-La Kuala Lumpur from KL Tower and Petronas Twin Towers?
The hotel is just a 5-minute walk from both KL Tower and Petronas Twin Towers, approximately 0.5 km away.
What is the nearest airport to Shangri-La Kuala Lumpur?
The hotel is 60 km from Kuala Lumpur International Airport, which takes about 45 minutes by car.
Does Shangri-La Kuala Lumpur offer airport transfer services?
Airport transfers are available at additional charges.
Is there a swimming pool at Shangri-La Kuala Lumpur?
Yes, there is an outdoor swimming pool with views of the Menara Tower.
What fitness facilities are available at Shangri-La Kuala Lumpur?
The hotel offers a fitness centre, sauna, hot tub, and steam room for guests.
What room amenities are provided in the accommodations at Shangri-La Kuala Lumpur?
Rooms feature air conditioning, a flat-screen TV, a minibar, coffee/tea-making facilities, and a luxurious en suite bathroom.
What are some nearby restaurants to Shangri-La Kuala Lumpur?
Nearby dining options include Fuel Shack, Les Oliviers Restaurant, Caffe Roma, and The Pub, all located within 0.5 km.
Does Shangri-La Kuala Lumpur provide any family-friendly activities?
The hotel offers complimentary weekend family activities such as Bingo Time, Art & Crafts, and Movie Night.
What payment methods are accepted at Shangri-La Kuala Lumpur?
Accepted payment methods include American Express, Visa, MasterCard, Diners Club, JCB, and UnionPay cards.
Is Wi-Fi available at Shangri-La Kuala Lumpur?
Free Wi-Fi is available throughout the property.

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Check-in
27Jun
Check-out
28Jun
Rooms and Guests2 Guests, 1 Room
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  • Price calendar
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