What is the check-in and check-out policy at Shangri-La Kuala Lumpur?
Check-in starts at 14:00 and check-out is by 12:00.
Shangri-La Kuala Lumpur – A Favorite for Families in Kuala Lumpur
Key details
About the Hotel
11 Jalan Sultan Ismail, Kuala Lumpur, 50250,
- Steps from the Petronas Twin Towers
Perfect
9.0
9.2
4.8
4.5
5-star city hotel a 5-minute walk from KL Tower and Petronas Twin Towers
Location & Access
Shangri-La Kuala Lumpur sits in the city centre, a
Dining & Lounges
The hotel has
Wellness & Recreation
The spa offers a range of holistic treatments, including massages, facials, body wraps, and beauty services such as manicures and pedicures. The outdoor swimming pool has views of Menara Tower, and the fitness centre is equipped with a personal trainer, sauna, steam room, and hot tub. Guests can also book spa/wellness packages that include access to the fitness centre and spa facilities.
Family & Activities
The hotel offers
Services & Business
Business travelers can use the
Highlights
Location: 5-min walk to KL Tower & Petronas Twin Towers
Dining: 6 restaurants including Japanese, French, Cantonese
Lounge: Horizon Club with complimentary afternoon tea & cocktails
Wellness: Spa with massages, facials, body wraps, and sauna
Family: Weekend movie nights, treasure hunts, kids' buffet
Services: 24-hour concierge, valet parking, airport transfer
“This property stands out with its exceptional staff and prime location; many top restaurants and attractions are easily accessible within a short walk. The hotel's commitment to traditional luxury, combined with its excellent service, creates a particularly pleasant experience. With great city views and weekend family activities available, it seems well-suited to both leisure and business travelers.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe King Room2 persons400 sq. feet1 King-size bedAir conditioningShowerroom details
- Premier Room2 persons345 sq. feet1 King-size bedAir conditioningBathtubroom details
- Executive Twin Room2 persons420 sq. feet2 Single bedsAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Private parking is possible on site for free.
Services
- Free shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Plunge pool
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Shangri-La Kuala Lumpur offers an exquisite dining experience with a delightful blend of international flavors and local influences. Each restaurant boasts a unique ambiance, from romantic fine dining to vibrant family-friendly buffets, ensuring that every meal is a cherished occasion.
LaFite
French fine dining
Ambiance
Modern and romantic, perfect for intimate dinners.
Key Offerings
Savor classic French dishes meticulously prepared with the finest ingredients, complemented by an extensive wine selection. Signature dishes are crafted to impress, making every meal a celebration.
Reservation
Recommended
Open for lunch and dinner from Monday to Saturday.
Lemon Garden Cafe
Multi-cuisine buffet (Chinese, Indian, Italian, Malaysian)
Ambiance
Family friendly and modern, featuring vibrant decor and lively atmosphere.
Key Offerings
Experience a lavish Seafood Assisted Buffet with a variety of international dishes, along with local favorites. On weekends, special kids' offerings ensure a delightful dining experience for families.
Reservation
Not needed
Open daily from 6:00 AM to 1:00 AM.
Lemon Garden 2Go
International dining
Ambiance
Modern, casual setting ideal for quick bites.
Key Offerings
Offering an array of international dishes available for breakfast, brunch, lunch, and dinner, perfect for those on the go or looking to enjoy a relaxed meal.
Reservation
Not needed
Open daily from 8:00 AM to 6:30 PM, with weekend hours slightly varying.
Shang Palace
Cantonese
Ambiance
Traditional, elegant decor that evokes a sense of heritage.
Key Offerings
Indulge in authentic Cantonese culinary masterpieces and Szechuan dishes crafted by skilled chefs. A delightful setting for lunch and dinner, where traditional flavors come to life.
Reservation
Recommended
Open for lunch and dinner from Monday to Sunday, with special timings on weekends.
Zipangu
Japanese
Ambiance
Traditional Japanese aesthetics, creating an immersive dining experience.
Key Offerings
Enjoy a curated selection of Japanese dishes including sushi and sashimi, prepared fresh by expert chefs. Ideal for lunch and dinner, this venue resonates with the essence of Japanese culinary traditions.
Reservation
Recommended
Open for lunch and dinner from Monday to Sunday.
Shangri-La Kuala Lumpur Location
11 Jalan Sultan Ismail, Kuala Lumpur, 50250,
Map view
City landmarks
Event hall
Petronas Twin Towers
3500 ft
Mall
Suria KLCC
3800 ft
Park
KLCC Park
1.2 mi
Mall
Chinatown
1.2 mi
Aquarium
Aquaria
3900 ft
Landmark
Dataran Merdeka
1.3 mi
Market
Central Market
1.3 mi
Event hall
Kuala Lumpur Convention Centre
3400 ft
Mosque
National Mosque of Malaysia
1.3 mi
Landmark
Alor Street
5000 ft
Mall
Fahrenheit 88 Shopping Mall
4400 ft
Landmark
Sultan Abdul Samad Building
1.3 mi
Museum
Islamic Arts Museum Malaysia
1.5 mi
Stadium
Stadium Negara
4300 ft
Stadium
Merdeka Stadium
4300 ft
Museum
Petrosains Science Discovery Centre
3800 ft
Park
Kuala Lumpur Bird Park
1.5 mi
Park
KL Forest Eco Park
4000 ft
Mall
Sungei Wang Plaza
4600 ft
Landmark
KLCC - Bukit Bintang Pedestrian Walkway
3200 ft
Mall
Pavilion KL
4300 ft
Landmark
Jalan Masjid India
4700 ft
Pagoda
Sri Maha Mariamman Temple
1.4 mi
Mall
Lot 10
4300 ft
Landmark
Low Yat Plaza
5300 ft
Event hall
Petronas Philharmonic Hall
3400 ft
Mall
Petaling Street
1.4 mi
Shopping Area
The Weld
4200 ft
Mosque
Jamek Mosque
1.7 mi
Nearby
No 76
Dialogue in the Dark Experiential Learning Centre
1100 ft
Restaurants
The Pub
100 ft
Shangri-La Hotel
Arthur's Bar & Grill
600 ft
11 Jalan Sultan Ismail Shangri-La Hotel Kuala Lumpur
Burger Bakar Kaw Kaw
200 ft
Lot 4.06 1018 Jalan Sultan Ismail L4.48
Les Oliviers Restaurant
200 ft
1001 Jalan Sultan Ismail Maju Junction Mall
TGI Friday's
200 ft
168 Jalan Bukit Bintang Pavilion Shopping Centre
Shang Palace
1800 ft
11 Jalan Sultan Ismail Shangri-La Hotel
SugarBun Borneo Asian Food
200 ft
Level 1 Menara Hap Seng
Explore Kuala Lumpur
Explore Kuala Lumpur
Petronas Twin Towers
13 minutes' walk
Iconic skyscrapers featuring a sky bridge and observatory. A must-see for stunning city views.
Aquaria
15 minutes' walk
An oceanarium showcasing marine life from Malaysia and beyond. Great for families and marine enthusiasts.
KL Tower Mini Zoo
7 minutes' walk
A compact zoo featuring various animals and interactive exhibits. Perfect for a quick family outing.
Dataran Merdeka
25 minutes' walk
Historic square marked by the National Flagpole. Hosts events and offers a glimpse into Malaysia's history.
KL Forest Eco Park
15 minutes' walk
Urban rainforest offering walking trails and canopy walks. Ideal for nature lovers and relaxation.
Cultural Market Visit
25 minutes' walk
Visit Central Market for local crafts. Great for unique souvenirs and experiencing local culture.
Biking along the Klang River
20 minutes' walk
Rent a bike for scenic views along the river. Thrill seekers can enjoy the outdoors in the city.
Arthur's Bar & Grill
2 minutes' walk
Relaxed atmosphere serving grilled specialties. Known for their steaks and craft beers.
Les Oliviers Restaurant
1 minute' walk
Fine dining with Mediterranean flavors. Offers a chic ambiance and exceptional wine pairings.
TGI Friday's
1 minute' walk
Casual chain known for burgers and American classics. Family-friendly with a lively vibe.
The Pub
1 minute' walk
Charming pub with live music. Perfect for unwinding with friends after a day of exploration.
Kuala Lumpur Convention Centre
13 minutes' walk
Event venue with regular concerts and exhibitions. Check for ongoing events during your stay.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98.0 per person.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Clean rooms
Stunning city views
Excellent service
Fantastic breakfast
Friendly staff
Cons
Cumbersome check-in
Slow refund process
Guest reviewsShow more reviews
FAQs
About Shangri-La Kuala Lumpur
How far is Shangri-La Kuala Lumpur from KL Tower and Petronas Twin Towers?
The hotel is just a 5-minute walk from both KL Tower and Petronas Twin Towers, approximately 0.5 km away.
What is the nearest airport to Shangri-La Kuala Lumpur?
The hotel is 60 km from Kuala Lumpur International Airport, which takes about 45 minutes by car.
Does Shangri-La Kuala Lumpur offer airport transfer services?
Airport transfers are available at additional charges.
Is there a swimming pool at Shangri-La Kuala Lumpur?
Yes, there is an outdoor swimming pool with views of the Menara Tower.
What fitness facilities are available at Shangri-La Kuala Lumpur?
The hotel offers a fitness centre, sauna, hot tub, and steam room for guests.
What room amenities are provided in the accommodations at Shangri-La Kuala Lumpur?
Rooms feature air conditioning, a flat-screen TV, a minibar, coffee/tea-making facilities, and a luxurious en suite bathroom.
What are some nearby restaurants to Shangri-La Kuala Lumpur?
Nearby dining options include Fuel Shack, Les Oliviers Restaurant, Caffe Roma, and The Pub, all located within 0.5 km.
Does Shangri-La Kuala Lumpur provide any family-friendly activities?
The hotel offers complimentary weekend family activities such as Bingo Time, Art & Crafts, and Movie Night.
What payment methods are accepted at Shangri-La Kuala Lumpur?
Accepted payment methods include American Express, Visa, MasterCard, Diners Club, JCB, and UnionPay cards.
Is Wi-Fi available at Shangri-La Kuala Lumpur?
Free Wi-Fi is available throughout the property.
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