Shangri-La Kuala Lumpur – A Favorite for Families in Kuala Lumpur
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Key details
About the Hotel
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
-
Steps from the Petronas Twin Towers
Perfect
9.0
9.1
/10
4.5
4.4
/5
Loved by guests
Unbeatable location
Really good staff
Spacious rooms
Faultless breakfast
Family activities
High service level
"The lobby was grand, rooms were big and spacious, bathrooms luxurious."
Atiqah from Singapore
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"Buffet breakfast is one of the best with at least 5 main cuisines to choose from - Malay, Chinese, Indian, Italian, Japanese."
Lyn D from Malaysia
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"The hotel was a brief walk to the Petronas towers and very conveniently connected via monorail to the city centre."
Ananya
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Amenities
Shangri-La Kuala Lumpur includes extensive event spaces with state-of-the-art audio-visual equipment, capable of accommodating various business needs. The hotel offers a complimentary shuttle bus service that connects guests to major shopping areas such as Pavilion and Lot 10. For leisure, guests can unwind at the Health Club, equipped with the latest cardio and strength equipment.
Rooms
Shangri-La Kuala Lumpur features 662 spacious rooms and suites, combining classic luxury with modern amenities. The family-friendly accommodations include Family Premier Suites, designed specifically for parents and children with a separate sleeping area and kids' tent. Each room offers stunning views of the city skyline or lush hotel gardens.
Location
The hotel is centrally located close to iconic landmarks such as the Petronas Twin Towers and KLCC Park, making it convenient for guests to explore the city. Kuala Lumpur International Airport is located 43 kilometers away and accessible through various transport options including a hotel limousine service. Nearby shopping destinations include Suria KLCC and Avenue K, offering diverse dining and retail options.
Dining
Dining options at Shangri-La Kuala Lumpur are highlighted by Lemon Garden, offering a vast buffet of local and international cuisines. Shang Palace specializes in authentic Cantonese dishes, prepared with the finest ingredients available. For a unique experience, Zipangu presents traditional Japanese cuisine in a contemporary setting.
Wellness
The Spa at Shangri-La offers a range of holistic treatments aimed at relaxation and rejuvenation, including signature massages and customized detoxifying treatments. Access to the Health Club is included for guests looking to maintain their fitness regimes while traveling. Additionally, the hotel provides comprehensive wellness programs that cater to guests' health and fitness needs.
“This property stands out with its exceptional staff and prime location; many top restaurants and attractions are easily accessible within a short walk. The hotel's commitment to traditional luxury, combined with its excellent service, creates a particularly pleasant experience. With great city views and weekend family activities available, it seems well-suited to both leisure and business travelers.”
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe King Room
2 persons
400 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Premier Room
2 persons
345 sq. feet
1 King-size bed
Shower
Bathtub
room details
Executive Twin Room
2 persons
420 sq. feet
2 Single beds
Shower
Bathtub
room details
Executive King Room
2 persons
420 sq. feet
1 King-size bed
Shower
Bathtub
room details
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Availability and pricing for your selected dates
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Sports trainer
Guest Parking
Electric kettle
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Plunge pool
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Shangri-La Kuala Lumpur offers an exquisite dining experience with a delightful blend of international flavors and local influences. Each restaurant boasts a unique ambiance, from romantic fine dining to vibrant family-friendly buffets, ensuring that every meal is a cherished occasion.
LaFite
French fine dining
Ambiance
Modern and romantic, perfect for intimate dinners.
Key Offerings
Savor classic French dishes meticulously prepared with the finest ingredients, complemented by an extensive wine selection. Signature dishes are crafted to impress, making every meal a celebration.
Reservation
Recommended
Open for lunch and dinner from Monday to Saturday.
Family friendly and modern, featuring vibrant decor and lively atmosphere.
Key Offerings
Experience a lavish Seafood Assisted Buffet with a variety of international dishes, along with local favorites. On weekends, special kids' offerings ensure a delightful dining experience for families.
Reservation
Not needed
Open daily from 6:00 AM to 1:00 AM.
Lemon Garden 2Go
International dining
Ambiance
Modern, casual setting ideal for quick bites.
Key Offerings
Offering an array of international dishes available for breakfast, brunch, lunch, and dinner, perfect for those on the go or looking to enjoy a relaxed meal.
Reservation
Not needed
Open daily from 8:00 AM to 6:30 PM, with weekend hours slightly varying.
Shang Palace
Cantonese
Ambiance
Traditional, elegant decor that evokes a sense of heritage.
Key Offerings
Indulge in authentic Cantonese culinary masterpieces and Szechuan dishes crafted by skilled chefs. A delightful setting for lunch and dinner, where traditional flavors come to life.
Reservation
Recommended
Open for lunch and dinner from Monday to Sunday, with special timings on weekends.
Zipangu
Japanese
Ambiance
Traditional Japanese aesthetics, creating an immersive dining experience.
Key Offerings
Enjoy a curated selection of Japanese dishes including sushi and sashimi, prepared fresh by expert chefs. Ideal for lunch and dinner, this venue resonates with the essence of Japanese culinary traditions.
Reservation
Recommended
Open for lunch and dinner from Monday to Sunday.
Location
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
3500 ft
Mall
Suria KLCC
3800 ft
Park
KLCC Park
1.2
mi
Mall
Chinatown
1.2
mi
Aquarium
Aquaria
3900 ft
Landmark
Dataran Merdeka
1.3
mi
Market
Central Market
1.3
mi
Event hall
Kuala Lumpur Convention Centre
3400 ft
Mosque
National Mosque of Malaysia
1.3
mi
Landmark
Alor Street
5000 ft
Mall
Fahrenheit 88 Shopping Mall
4400 ft
Landmark
Sultan Abdul Samad Building
1.3
mi
Museum
Islamic Arts Museum Malaysia
1.5
mi
Stadium
Stadium Negara
4300 ft
Stadium
Merdeka Stadium
4300 ft
Museum
Petrosains Science Discovery Centre
3800 ft
Park
Kuala Lumpur Bird Park
1.5
mi
Park
KL Forest Eco Park
4000 ft
Mall
Sungei Wang Plaza
4600 ft
Landmark
KLCC - Bukit Bintang Pedestrian Walkway
3200 ft
Mall
Pavilion KL
4300 ft
Landmark
Jalan Masjid India
4700 ft
Pagoda
Sri Maha Mariamman Temple
1.4
mi
Mall
Lot 10
4300 ft
Landmark
Low Yat Plaza
5300 ft
Event hall
Petronas Philharmonic Hall
3400 ft
Mall
Petaling Street
1.4
mi
Shopping Area
The Weld
4200 ft
Mosque
Jamek Mosque
1.7
mi
Nearby
No 76
Dialogue in the Dark Experiential Learning Centre
1100 ft
Restaurants
The Pub
100 ft
Shangri-La Hotel
Arthur's Bar & Grill
600 ft
11 Jalan Sultan Ismail Shangri-La Hotel Kuala Lumpur
Burger Bakar Kaw Kaw
200 ft
Lot 4.06 1018 Jalan Sultan Ismail L4.48
Les Oliviers Restaurant
200 ft
1001 Jalan Sultan Ismail Maju Junction Mall
TGI Friday's
200 ft
168 Jalan Bukit Bintang Pavilion Shopping Centre
Shang Palace
1800 ft
11 Jalan Sultan Ismail Shangri-La Hotel
SugarBun Borneo Asian Food
200 ft
Level 1 Menara Hap Seng
Explore Kuala Lumpur
Explore Kuala Lumpur
Top Attractions
Activities
Dining
Entertainment
Petronas Twin Towers
13 minutes' walk
Iconic skyscrapers featuring a sky bridge and observatory. A must-see for stunning city views.
Aquaria
15 minutes' walk
An oceanarium showcasing marine life from Malaysia and beyond. Great for families and marine enthusiasts.
KL Tower Mini Zoo
7 minutes' walk
A compact zoo featuring various animals and interactive exhibits. Perfect for a quick family outing.
Dataran Merdeka
25 minutes' walk
Historic square marked by the National Flagpole. Hosts events and offers a glimpse into Malaysia's history.
KL Forest Eco Park
15 minutes' walk
Urban rainforest offering walking trails and canopy walks. Ideal for nature lovers and relaxation.
Cultural Market Visit
25 minutes' walk
Visit Central Market for local crafts. Great for unique souvenirs and experiencing local culture.
Biking along the Klang River
20 minutes' walk
Rent a bike for scenic views along the river. Thrill seekers can enjoy the outdoors in the city.
Arthur's Bar & Grill
2 minutes' walk
Relaxed atmosphere serving grilled specialties. Known for their steaks and craft beers.
Les Oliviers Restaurant
1 minute' walk
Fine dining with Mediterranean flavors. Offers a chic ambiance and exceptional wine pairings.
TGI Friday's
1 minute' walk
Casual chain known for burgers and American classics. Family-friendly with a lively vibe.
The Pub
1 minute' walk
Charming pub with live music. Perfect for unwinding with friends after a day of exploration.
Kuala Lumpur Convention Centre
13 minutes' walk
Event venue with regular concerts and exhibitions. Check for ongoing events during your stay.
Tips on navigating the city
City Centre
Kuala Lumpur34 min
·
1.7
mi
Airports
Sultan Abdul Aziz Shah Airport (SZB)46 min
·
18.9
mi
Kuala Lumpur International Airport (KUL)95 min
·
39.3
mi
Train
Ampang Park Station20 min
·
1.0
mi
Old Kuala Lumpur Railway Station27 min
·
1.4
mi
Underground
Bukit Bintang14 min
·
3700 ft
Merdeka18 min
·
5000 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98 per person per day.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635
FAQs
About Shangri-La Kuala Lumpur
What is the check-in and check-out policy at Shangri-La Kuala Lumpur?
Check-in starts at 14:00 and check-out is by 12:00.
How far is Shangri-La Kuala Lumpur from KL Tower and Petronas Twin Towers?
The hotel is just a 5-minute walk from both KL Tower and Petronas Twin Towers, approximately 0.5 km away.
What is the nearest airport to Shangri-La Kuala Lumpur?
The hotel is 60 km from Kuala Lumpur International Airport, which takes about 45 minutes by car.
Does Shangri-La Kuala Lumpur offer airport transfer services?
Airport transfers are available at additional charges.
Is there a swimming pool at Shangri-La Kuala Lumpur?
Yes, there is an outdoor swimming pool with views of the Menara Tower.
What fitness facilities are available at Shangri-La Kuala Lumpur?
The hotel offers a fitness centre, sauna, hot tub, and steam room for guests.
What room amenities are provided in the accommodations at Shangri-La Kuala Lumpur?
Rooms feature air conditioning, a flat-screen TV, a minibar, coffee/tea-making facilities, and a luxurious en suite bathroom.
What are some nearby restaurants to Shangri-La Kuala Lumpur?
Nearby dining options include Fuel Shack, Les Oliviers Restaurant, Caffe Roma, and The Pub, all located within 0.5 km.
Does Shangri-La Kuala Lumpur provide any family-friendly activities?
The hotel offers complimentary weekend family activities such as Bingo Time, Art & Crafts, and Movie Night.
What payment methods are accepted at Shangri-La Kuala Lumpur?
Accepted payment methods include American Express, Visa, MasterCard, Diners Club, JCB, and UnionPay cards.